Drive your career
Lear, a global automotive technology leader in Seating E-Systems, enables superiin-vehicle experiences fconsumers around the world. Our diverse team of talented employees in 38 countries is driven by a commitment to innovation, operational excellence, sustainability. Lear is Making every drive better64 by providing the technology fsafer, smarter, more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every majautomaker in the world ranks #179 on the Fortune 500. Further information about Lear is available at follow us on Twitter Corporation.
Thagora by Lear is a leather cutting technology fthe furniture automotive industry. It combines advanced software, algorithms, equipment to bring automation, increased leather savings productivity. Over 18 years of activity continuous investments in R&D enabled us to build a significant collection of proprietary software algorithms hardware equipment. As a team member of Thagora, the Technical Support Engineer at Thagora by Lear, your activity is conducted mostly in Lear Asia plants where Thagora is installed, partly in customers’/distributors’ locations (max 30% of time out of the Lear plants, in the country abroad). All your activities technical challenges are developed in teams comprised of people from the Software Development Department, the Software Support Department, the Hardware Department.
The Role
Key responsibilities include the following:
By testing Thagora products:
61 Analyze understuse cases/requirements fvalidity feasibility
61 Execute all levels of testing
61 Collaborate closely with other team members departments
61 Detect track software defects inconsistencies
61 Provide support documentation
By being actively involved in developing Thagora products:
61 Formulating proposals to the Software Development Department about improving the existing products (interface, features, etc.) based on the test findings
By writing technical documentation
By performing deployment fnew customers:
61 Installation configuration of hardware & software
61 Thagora products
61 Thagora software training
By offering customer support:
61 Answer to customer support requests by phone Internet
61 Diagnose hardware software faults solve technical requests
61 Follow the requests workflow until the issues are solved
61 Provide continuous support fLear production involving Thagora machines software
Qualifications
Graduate of a technical university
Technical skills
61 Ability to understa technical document apply the instructions described in the document (hardware, software)
61 Ability to follow diagrams written instructions to repair a fault set up a system (hardware, software)
61 Ability to develop technical documentation
Software skills
61 Ability to learn CAD software
61 Good knowledge of the Office package
61 Ability to communicate work in a team
61 Ability to handle customer difficult situations
61 Mandatory: ability to read/speak take/give directions in English
61 Represents an advantage: knowledge of AutoCAD
61 Represents an advantage: knowledge of foreign languages, in addition to English
Advantages Of Working At Lear
61 Join the growing Asia team at one of Fortune magazine’s World’s Most Admired Companies 2021.
61 Be on the front end of multiple initiatives in China in building talents.
61 Enjoy an inclusive work environment that encourages innovation creativity
Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace. Applicants must submit their resume fconsideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected finterviews will be contacted. Unsolicited resumes from search firms employment agencies, similar, will not be paid a fee will become the property of Lear Corporation
What We Value
We are revolutionizing the cutting processes manufacturing processes fautomotive seating. So, we question everything. That’s our heritage as a company whose future depends on our capacity to innovate with a sense of drive, purpose, urgency. If you join us, you will work from this set of values:
Lead with Solutions. Curiosity can transform the whisp of an idea a breakthrough.
Own the result. We value accountability. We learn from what we practice.
Do more. Take charge. No job is beneath you, no job is too big.
更新于 2026-03-25
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Job summary:
Ningxia Western Cloud Data Technology Co., Ltd is a newly formed independent company that aims to be a nationwide leader in providing public cloud services to China based multi-national companies with customers in China. Headquartered in Zhongwei of Ningxia, it is a fully licensed certified IDC ISP provider. Through its strategic cooperation with AWS, Ningxia Western Cloud Data Technology Co., Ltd will be the operatof AWS Cloud services in the Ningxia Region. Ningxia Western Cloud Data Technology Co., Ltd is a strong contributto the comprehensive upgrade of technology infrastructure, development of talent expansion of the cloud ecosystem of Ningxia province is investing heavily to develop its capabilities in Ningxia beyond.
As an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help our largest customers navigate the operational challenges of cloud computing. You will work one-on-one with our top-tier customers, supporting the software development lifecycle fcloud services, operations management of active services, business relationships with NWCD.
In this role, you will have the opportunity to help shape execute a strategy to build mindshare broad use of Amazon Web Services withinganizations ranging from new start-ups to large enterprise customers. You must possess customer-facing skills that enable you to drive discussions with senipersonnel regarding incidents, trade-offs, best practices, risk management. You should also have a demonstrated ability to think strategically about business, product, technical challenges as you help our customers take advantage of the efficiencies, cost savings quick innovation available only in the cloud.
As a Technical Account Manager, you will be the primary operational point of contact fone more customers, helping to plan, review, oversee ongoing operations of business critical applications. You will leverage your broad experience, troubleshooting application, network, database, architectural challenges using the suite of internal tools as well as your existing knowledge toolkits. You will work across customerganizations to ensure customers’ applications are well designed scale to the needs of the world’s largest events. In this role, you will also act as the voice of the customer within NWCD to escalate problems to drive prioritization of business needs four customers.
Job responsibilities in details:
? Champion advocate fEnterprise customers within NWCD (be their voice)
? Solve technical issues work directly with NWCD engineers to ensure that customer issues are resolved as expediently as possible
? Participate in deep architectural discussions to ensure solutions are designed fsuccessful deployment in the cloud
? Help Enterprise customers define IT business processes that work well with cloud deployments
? Engage with DirectC-Level executives to translate business needs technical operational plans
? Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
? Analyze present operational reviews to customer leadership
Job primary requirements:
? Excellent Mandarin English speaking skills
? 7+ years design/implementation/operations/consulting experience with distributed applications
? Experience managing large scale environments including escalations, incident, problem, service availability
? Demonstrated ability to adapt to new technologies learn quickly
? Customer-facing experience as a technical lead
? Exceptional customer focus bias faction
? Candidates must have excellental written communication skills
? High level of comfort communicating effectively across internal externalganizations
? Presentation skills; high degree of comfort with both large small audiences
? Bachelor’s degree equivalent work experience required; Computer Science Math background highly desired; working knowledge of software development practices technologies highly desired
? Travel to client locations as needed (including Taiwan, China other regions)
Broad experience across several of the following areas:
? Linux system administration troubleshooting (Windows experience is a plus.)
? Network protocols troubleshooting (Layer 4 – Layer 7 knowledge is a must)
? Operations Management
? Internet technologies including HTTP, SMTP, DNS, TLS/SSL, SSH, VPN etc.
? Serviceiented Architecture
? Databases administration, troubleshooting performance tuning (relational non-relational)
? Software design, development deployment
? Internet Content distribution network.
? Scripting / Automation
? IT Security
Job preferred requirements:
? 10+ years IT/Technical Industry experience
? Experience working directly with Enterprise customers
? Technical Program Management experience
? Ability to manage multiple tasks projects in a fast-moving environment
? Strong written communication skills; this role will require the creation of content such as whitepapers other written deliverables
? Coding experience knowledge of development methodologies in the internet industry.
? Developing administration experience on Big Data/Hadoop
? Large scale highly distributed environments
更新于 2026-02-14
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