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pd

helpdesk

工作職責(zé)
1.負(fù)責(zé)新產(chǎn)品開發(fā)階段過程流程圖的規(guī)劃,材料清單,特殊特性識(shí)別表的制定和下發(fā),主導(dǎo)PFMEA的制作,協(xié)助質(zhì)量工程師編寫控制計(jì)劃;
2.負(fù)責(zé)了解客戶產(chǎn)品裝配特性,特殊特性尺寸的評(píng)估、識(shí)別和標(biāo)識(shí);
3.負(fù)責(zé)新項(xiàng)目開發(fā)階段內(nèi)部試制規(guī)劃工藝參數(shù)的確認(rèn);
4.負(fù)責(zé)評(píng)估所有與項(xiàng)目相關(guān)的變更,并主導(dǎo)內(nèi)部驗(yàn)證;
5.主導(dǎo)新產(chǎn)品的技術(shù)問題點(diǎn)的原因分析及解決對(duì)策,必要時(shí)通知項(xiàng)目經(jīng)理召集項(xiàng)目小組共同解決;
6.主導(dǎo)評(píng)估在轉(zhuǎn)量產(chǎn)階段所有工藝的量產(chǎn)可行性;
7.負(fù)責(zé)對(duì)項(xiàng)目開發(fā)各階段的工藝問題點(diǎn)匯總和檢討;
8.負(fù)責(zé)建立新產(chǎn)品BOM表并維護(hù);
9.積極參與項(xiàng)目小組中承擔(dān)新項(xiàng)目開發(fā)各階段項(xiàng)目經(jīng)理分配的的工作。
任職資格
1、從事產(chǎn)品開發(fā)三年以上工作經(jīng)驗(yàn);
2、熟悉產(chǎn)品開發(fā)流程,熟悉制造業(yè)流程;
3、熟練使用計(jì)算機(jī)3D/2D制圖軟件,日常辦公軟件的操作;
4、良好的英語聽說讀寫能力;
5、一定的溝通與協(xié)調(diào)能力,抗壓能力;
6、有較強(qiáng)的責(zé)任心及主導(dǎo)解決問題的能力
更新于 2025-12-05
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Job Description
? The B2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot document steps performed to resolve challenges with hardware, software application issues in a ticketing system. The candidate will also need to facilitate customer resolution fcalls engage their supervisors managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis resolution. Providing fault analysis to customer’s various core operating systems platforms, as well be able to provide support apply desktop fault resolution fthe approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support.

Position Responsibilities Functions
? Provide first/second level contact problem resolution fcustomer issues.
? Work with vendors to remediate complex AV issues as needed.
? Provide timely communication on issue status resolution.
? Maintain ticket updates fall reported incidents.
? Install, upgrade, support troubleshoot XP, Windows 7, Windows 8.1, Windows 10 Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
? Should have basic knowledge of Mac operating system, to support Apple pc users.
? Install, upgrade, support troubleshoot fprinters, computer hardware.
? Performs general preventative maintenance tasks on computers, laptops, printers.
? Performs remedial repairs on Desktops, laptops, printers any other authorized peripheral equipment.
? Use diagnostic tools to troubleshoot problems associated with network connectivity, workstation hardware/software.
? Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices Telecoms.
? This position requires the ability to work in a project-based environment requiring flexibility teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications Skills
? Bachelor’s Degree equivalent in Computer Science related field.
? CompTIA A+, Microsoft Certified Professional (MCP) better.
? Minimum of 18 months of IT experience.
? Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
? Mobile device management including IOS Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
? Proven analytical, troubleshooting problem-solving skills.
? Proven ability to multi-task, effectively determine priorities meet SLA’s.
? Excellent communication relationship-building internal customer service skills.
? Adaptable flexible in a fast-changing industry work environment.
? Willing to work off-hours weekends when required fprojects emergency support.

In addition, the B2 Technician will mentassist B1 technicians in their work provide support to B3 Engineers in resolving tickets.
更新于 2026-01-10
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工資待遇區(qū)別

崗位名稱
平均工資
較上年
¥19.0K
--
¥11.2K
--
說明:pd和helpdesk哪個(gè)工資高?pd高于helpdesk。pd平均工資¥19.0K/月,2026年工資¥K,helpdesk平均工資¥11.2K/月,2026年工資¥K,統(tǒng)計(jì)依賴于各大平臺(tái)發(fā)布的公開數(shù)據(jù),系統(tǒng)穩(wěn)定性會(huì)影響客觀性,僅供參考。

就業(yè)前景區(qū)別(歷年招聘趨勢)

崗位名稱
2025年職位量
較2024年
6.7K
+49%
598
+7%
說明:pd和helpdesk哪個(gè)就業(yè)前景好?pd2025年招聘職位量 6.7K,較2024年增長了 49%。helpdesk2025年招聘職位量 598,較2024年增長了 7%。統(tǒng)計(jì)依賴于各大平臺(tái)發(fā)布的公開數(shù)據(jù),系統(tǒng)穩(wěn)定性會(huì)影響客觀性,僅供參考。

學(xué)歷要求區(qū)別

pd
本科 59.8%
大專 18.3%
不限學(xué)歷 8.3%
碩士 7.3%
博士 3.8%
中專 1.1%
高中 1.0%
初中 0.34%
中技 0.01%
本科 58.5%
大專 33.9%
不限學(xué)歷 6.6%
碩士 0.58%
高中 0.19%
中專 0.19%
說明:pd和helpdesk的區(qū)別? pd需要什么學(xué)歷?本科占59.8%,大專占18.3%,不限學(xué)歷占8.3%,碩士占7.3%,博士占3.8%,中專占1.1%,高中占1.0%,初中占0.34%,中技 占0.01%。 helpdesk需要什么學(xué)歷?本科占58.5%,大專占33.9%,不限學(xué)歷占6.6%,碩士占0.58%,高中占0.19%,中專占0.19%。

經(jīng)驗(yàn)要求區(qū)別

pd
3-5年 27.6%
5-10年 27.1%
不限經(jīng)驗(yàn) 26.6%
1-3年 17.7%
應(yīng)屆畢業(yè)生 1.00%
10年以上 0.03%
1-3年 46.5%
3-5年 22.7%
不限經(jīng)驗(yàn) 18.2%
5-10年 11.4%
應(yīng)屆畢業(yè)生 1.2%
說明:pd和helpdesk的區(qū)別? pd經(jīng)驗(yàn)要求哪個(gè)最多?3-5年占27.6%,5-10年占27.1%,不限經(jīng)驗(yàn)占26.6%,1-3年占17.7%,應(yīng)屆畢業(yè)生占1.00%,10年以上占0.03%。 helpdesk經(jīng)驗(yàn)要求哪個(gè)最多?1-3年占46.5%,3-5年占22.7%,不限經(jīng)驗(yàn)占18.2%,5-10年占11.4%,應(yīng)屆畢業(yè)生占1.2%。