Job Description
The IT Help Desk Technicians will be responsible fproviding first-line technical support to company employees customers, resolving issues they encounter with computers software. The ideal candidates should have excellent communication problem-solving skills be able to work efficiently in a fast-paced environment.
Key Responsibilities:
? Technical Support:
1. Respond to resolve technical issues via phone, email, on-site support.
2. Record track all technical support requests to ensure timely resolution.
3. Provide technical support troubleshooting fcomputer hardware, software, networks, other IT equipment.
? Problem Diagnosis Resolution:
1. Diagnose resolve computer hardware software issues, including operating systems, applications, network connectivity problems.
2. Assist with the installation, configuration, upgrade of computer systems software.
3. Maintain the Help Desk knowledge base, documenting common issues solutions.
? User Training Guidance:
1. Provide IT-related training guidance to employees customers, helping them better use computers software.
2. user manuals technical guides, providing clear operating instructions.
? System Monitoring Maintenance:
1. Monitthe operation of company IT systems networks to ensure stability security.
2. Perform regular system maintenance updates to ensure normal operation.
? Others:
1. Assist in inventory management of IT equipment.
2. Assist global IT departments in project testing.
更新于 2026-03-22
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Amazon Global Selling has been helping individuals businesses increase sales reach new customers around the globe. Today, more than 50% of Amazons total unit sales come from third-party selection. The Global Selling team in China is responsible frecruiting local businesses to sell on Amazon’s 19+ overseas marketplaces supporting local Sellers’ success growth on the Amazon. Our vision is to be the first choice fall types of Chinese business to go globally.
The Amazon Global Selling Analytics, Intelligence, Technology (AGS-AIT) team serves as the research, automation, insight arm of the International Seller Service data hub, enabling rapid delivery of growth insights through strategic investments in regional data foundations, self-service business intelligence solutions, artificial intelligence tools.
The AGS-AIT team is positioned to establish AI-ready foundational capabilities across the AGSganization while maintaining excellence in business insight generation, self-service BI/AI application development.
AGS-AIT is looking fa Data Engineer to collaborate with cross-functional teams to design develop data infrastructure analytics capabilities fAGS AI Automation initiatives.
Key job responsibilities
? Design implement end-to-end data pipelines (ETL) to ensure efficient data collection, cleansing, transformation, storage, supporting both real-time offline analytics needs.
? Develop automated data monitoring tools interactive dashboards to enhance business teams’ insights core metrics (e.g., user behavior, AI model performance).
? Collaborate with cross-functional teams (e.g., Product, Operations, Tech) to align data logic, integrate multi-source data (e.g., user behavior, transaction logs, AI outputs), build a unified data layer.
? Establish data standardization governance policies to ensure consistency, accuracy, compliance.
? Provide structured data inputs fAI model training inference (e.g., LLM applications, recommendation systems), optimizing feature engineering workflows.
Basic qualifications
1+ years of data engineering experience
Experience with data modeling, warehousing building ETL pipelines
Experience with one more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)
Experience with one more scripting language (e.g., Python, KornShell)
Preferred qualifications
Experience with big data technologies such as: Hadoop, Hive, Spark, EMR
Experience with any ETL tool like, Informatica, ODI, SSIS, BODI, Datastage, etc.
Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, IAM roles permissions
更新于 2026-01-26
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