Job Description
The IT Help Desk Technicians will be responsible fproviding first-line technical support to company employees customers, resolving issues they encounter with computers software. The ideal candidates should have excellent communication problem-solving skills be able to work efficiently in a fast-paced environment.
Key Responsibilities:
? Technical Support:
1. Respond to resolve technical issues via phone, email, on-site support.
2. Record track all technical support requests to ensure timely resolution.
3. Provide technical support troubleshooting fcomputer hardware, software, networks, other IT equipment.
? Problem Diagnosis Resolution:
1. Diagnose resolve computer hardware software issues, including operating systems, applications, network connectivity problems.
2. Assist with the installation, configuration, upgrade of computer systems software.
3. Maintain the Help Desk knowledge base, documenting common issues solutions.
? User Training Guidance:
1. Provide IT-related training guidance to employees customers, helping them better use computers software.
2. user manuals technical guides, providing clear operating instructions.
? System Monitoring Maintenance:
1. Monitthe operation of company IT systems networks to ensure stability security.
2. Perform regular system maintenance updates to ensure normal operation.
? Others:
1. Assist in inventory management of IT equipment.
2. Assist global IT departments in project testing.
更新于 2026-03-22
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At ZF LIFETEC, we save lives through cutting-edge technology. With over 60 years of automotive safety innovation, we blend start-up agility with corporate stability to drive meaningful impact worldwide. Operating across 48 locations in 20 countries, our global presence amplifies our mission to make roads safer save lives.
Join us in a supportive dynamic environment committed to safety, innovation, reliability. As a part of our international team, your contributions spark innovations in automotive safety. Our inclusive diverse working environment promotes creativity, career growth, continuous development.
Your Tasks
Communication internally externally on technical information/issues.
Technical communication lead ftechnical issues
Lead/Support quality issue fplant during development post SoP (depends on the assignment)
Achieving of the internal technical release
Achieving of product release at the customer ? Support/Lead RFQ activities fthe assigned acquisition projects.
PPAC lead/support (depends on the assignment)
Your Profile
Well knowledge in development of SWS&DAB product
Well knowledge with PC application programs
Well communication skills active thinking
Well leadership skill ? Well program management skill
English knowledge, fluency in both written spoken, as interface are mostly external international
Why ZF LIFETEC?
Innovative Impact: Shape the future of safety with life-saving technology that truly matters.
Dynamic Workplace: Thrive in an agile, collaborative environment where every idea counts.
Culture of Excellence: Be part of a team with over 60 years of high standards groundbreaking achievements.
Growth & Empowerment: Advance your career with strong support fpersonal professional development.
Diversity & Inclusion
At ZF LIFETEC, we are committed to building a culture where inclusiveness thrives diversity is valued. We welcome unique perspectives actively work to remove barriers, empowering all employees to reach their full potential. Guided by this vision, we innovate life-saving technology that makes a real impact on automotive safety.
更新于 2026-01-30
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