職責描述：
? Responsible fsoftware installation hardware maintenance;
? Responsible fPC maintenance of internal external;
? Responsible fService Desk operation remote technical support,
? Responsible fonsite technical support.
任職要求：
? 1-3 years relative work experience;
? At least 1 year helpdesk support experience;
? Good understanding in SYNTAX service process, ITIL, ITSM;
? Good understanding in helpdesk support knowledge, PC client, basic network knowledge Windows 10/11 OS;
? Good communication skills of verbal writing English;
? Good personal attitude, sincerity.
更新于 2026-03-30
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Principal responsibilities：
-Design, implement, maintain highly available, scalable infrastructure solutions, leveraging automation to streamline operations.
-Monitsystem performance, proactively identify potential issues, drive incident response root cause analysis.
-Collaborate with cross-functional teams (development, product, security) to integrate reliability best practices the entire software lifecycle.
-Develop manage automation scripts, CI/CD pipelines, infrastructure-as-code (IaC) frameworks to enhance efficiency reduce manual intervention.
-Optimize cloud resources, cost management, disaster recovery strategies to ensure business continuity.
Qualifications ：
-Experience: Minimum 5 years in IT operations Site Reliability Engineering, with a focus on infrastructure management system optimization.
-Technical Skills: Proficiency in operation control tools such as Ansible, Puppet, Chef, Terraform, Prometheus, Grafana, ELK Stack.
-Strong scripting skills in Python, Shell, similar languages.
Cloud Competency: Solid experience with majcloud platforms (AWS, Azure, GCP), including services like EC2, Lambda, Kubernetes, containerization.
-Problem-Solving: Proven ability to troubleshoot complex issues across distributed systems, networks, applications.
-Communication: Excellent written verbal communication skills, with the ability to collaborate effectively in a fast-paced, dynamic environment.
Preferred Qualifications:
-3+ years of dedicated experience in cloud service operations, with expertise in cloud-native architectures microservices.
-Certifications in AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect, equivalent.
-Experience with service mesh technologies (e.g., Istio) observability tools (e.g., Jaeger).
-Familiarity with DevOps culture practices, including agile methodologies continuous improvement frameworks.
-Bonus: Proven experience in developing IT operation maintenance tools using Python, demonstrating the ability to automate complex workflows solve real - world problems.
更新于 2025-12-16
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