職責(zé)描述：
? Responsible fsoftware installation hardware maintenance;
? Responsible fPC maintenance of internal external;
? Responsible fService Desk operation remote technical support,
? Responsible fonsite technical support.
任職要求：
? 1-3 years relative work experience;
? At least 1 year helpdesk support experience;
? Good understanding in SYNTAX service process, ITIL, ITSM;
? Good understanding in helpdesk support knowledge, PC client, basic network knowledge Windows 10/11 OS;
? Good communication skills of verbal writing English;
? Good personal attitude, sincerity.
更新于 2026-03-30
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Education
Master degree above in Science & Engineering, Medical Education, Biomedical Engineering related, preferably Ophthalmology & Optometry.
Experience
1. Over 5 years of product management experience, with at least 3 years in a seniproduct manager role.
2. Proven experience in successfully launching managing complex products in the optometry/ contact lens industry, with demonstrable success stories.
Other skills
1. Good English communication skills (speaking, reading, writing, intercultural awareness), ideally with international experience
2. Superb interpersonal, communication, collaboration skills.
3. Great negotiation, persuasion, problem-solving skills.
4. Exceptionalganizational time management skills.
Strong analytical skills, able to make data-driven decisions.
5. Keen insight market trends user needs, with the ability to adapt quickly to changes.
6. Extensive knowledge of product strategies marketing strategies.
Main Tasks
Objectives of this role:
1. Full lifecycle product management of key products portfolio, mainly in Contact Lenses category.
Responsibilities:
1. Develop long-term strategies short-term goals fthetho-k product line, clarifying market positioning target users fthe product portfolio.
2. Drive market research competitive analysis to identify market opportunities, propose recommendations fproduct line expansion optimization.
3. Design implement lifecycle management strategies fthetho-k product line, ensuring successful performance at different stages, from development to market launch post-launch optimization.
4. Collaborate with R&D, operations, marketing, sales teams to ensure coordinated development of thetho-k product line effective resource allocation.
5. Monitperformance metrics fthetho-k product line, conduct data analysis, provide data-driven optimization recommendations.
6. Develop manage product budgets, ensuring effective resource utilization maximization of return on investment.
7. Conduct product training support, helping teams understproduct features market value.
8. Ensure compliance with regulatory requirements quality standards throughout the lifecycle of thetho-k product line.
9. Engage with key stakeholders, including healthcare professionals regulatory bodies, to gather feedback ensure thetho-k product line meets market needs regulatory standards.
10. Drive innovation by staying updated with the latest advancements intho-k technology integrating relevant improvements the product line.
更新于 2026-03-30
查看更多崗位職責(zé)
