Drive your career
Lear, a global automotive technology leader in Seating E-Systems, enables superiin-vehicle experiences fconsumers around the world. Our diverse team of talented employees in 38 countries is driven by a commitment to innovation, operational excellence, sustainability. Lear is Making every drive better64 by providing the technology fsafer, smarter, more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every majautomaker in the world ranks #179 on the Fortune 500. Further information about Lear is available at follow us on Twitter Corporation.
Thagora by Lear is a leather cutting technology fthe furniture automotive industry. It combines advanced software, algorithms, equipment to bring automation, increased leather savings productivity. Over 18 years of activity continuous investments in R&D enabled us to build a significant collection of proprietary software algorithms hardware equipment. As a team member of Thagora, the Technical Support Engineer at Thagora by Lear, your activity is conducted mostly in Lear Asia plants where Thagora is installed, partly in customers’/distributors’ locations (max 30% of time out of the Lear plants, in the country abroad). All your activities technical challenges are developed in teams comprised of people from the Software Development Department, the Software Support Department, the Hardware Department.
The Role
Key responsibilities include the following:
By testing Thagora products:
61 Analyze understuse cases/requirements fvalidity feasibility
61 Execute all levels of testing
61 Collaborate closely with other team members departments
61 Detect track software defects inconsistencies
61 Provide support documentation
By being actively involved in developing Thagora products:
61 Formulating proposals to the Software Development Department about improving the existing products (interface, features, etc.) based on the test findings
By writing technical documentation
By performing deployment fnew customers:
61 Installation configuration of hardware & software
61 Thagora products
61 Thagora software training
By offering customer support:
61 Answer to customer support requests by phone Internet
61 Diagnose hardware software faults solve technical requests
61 Follow the requests workflow until the issues are solved
61 Provide continuous support fLear production involving Thagora machines software
Qualifications
Graduate of a technical university
Technical skills
61 Ability to understa technical document apply the instructions described in the document (hardware, software)
61 Ability to follow diagrams written instructions to repair a fault set up a system (hardware, software)
61 Ability to develop technical documentation
Software skills
61 Ability to learn CAD software
61 Good knowledge of the Office package
61 Ability to communicate work in a team
61 Ability to handle customer difficult situations
61 Mandatory: ability to read/speak take/give directions in English
61 Represents an advantage: knowledge of AutoCAD
61 Represents an advantage: knowledge of foreign languages, in addition to English
Advantages Of Working At Lear
61 Join the growing Asia team at one of Fortune magazine’s World’s Most Admired Companies 2021.
61 Be on the front end of multiple initiatives in China in building talents.
61 Enjoy an inclusive work environment that encourages innovation creativity
Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace. Applicants must submit their resume fconsideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected finterviews will be contacted. Unsolicited resumes from search firms employment agencies, similar, will not be paid a fee will become the property of Lear Corporation
What We Value
We are revolutionizing the cutting processes manufacturing processes fautomotive seating. So, we question everything. That’s our heritage as a company whose future depends on our capacity to innovate with a sense of drive, purpose, urgency. If you join us, you will work from this set of values:
Lead with Solutions. Curiosity can transform the whisp of an idea a breakthrough.
Own the result. We value accountability. We learn from what we practice.
Do more. Take charge. No job is beneath you, no job is too big.