Key Responsibilities:
1. Provide Support to end-users project teams fthe multiple applications used in the company.
2. Analyze troubleshoot system issues in 2nd level depending on project requirements, liaise with network administrators, system analysts, software engineers to assist in resolving problems with software products company software systems.
3. Assist Development Project Teams during Software Development Release Cycle.
4. Coordinate Development of Enhancements, testing requirements definition capturing.
5. Prepare test case scenarios if required ftesting interfaces support tickets.
6. Maintain all Interfaces designed fmultiple platforms collaborate with involved stakeholders.
7. Participate in Interface Releases Testing Campaigns.
8. Collaborate with Different Teams to analyze identify root cause of a problem.
Qualifications:
1. Experience in Database queries (SQL/PL-SQL knowledge is a must).
2. Experience with IT Service Management processes (Incident, Problem, Change, etc.).
3. Ability to translate technical specifications articulate business requirements vice-versa.
4. Ability to document complex technical work-flow processes in plain English
5. Advantage will be experience with SAP, PowerBi, power Automate, Powe Apps
更新于 2026-04-02
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Principal responsibilities：
-Design, implement, maintain highly available, scalable infrastructure solutions, leveraging automation to streamline operations.
-Monitsystem performance, proactively identify potential issues, drive incident response root cause analysis.
-Collaborate with cross-functional teams (development, product, security) to integrate reliability best practices the entire software lifecycle.
-Develop manage automation scripts, CI/CD pipelines, infrastructure-as-code (IaC) frameworks to enhance efficiency reduce manual intervention.
-Optimize cloud resources, cost management, disaster recovery strategies to ensure business continuity.
Qualifications ：
-Experience: Minimum 5 years in IT operations Site Reliability Engineering, with a focus on infrastructure management system optimization.
-Technical Skills: Proficiency in operation control tools such as Ansible, Puppet, Chef, Terraform, Prometheus, Grafana, ELK Stack.
-Strong scripting skills in Python, Shell, similar languages.
Cloud Competency: Solid experience with majcloud platforms (AWS, Azure, GCP), including services like EC2, Lambda, Kubernetes, containerization.
-Problem-Solving: Proven ability to troubleshoot complex issues across distributed systems, networks, applications.
-Communication: Excellent written verbal communication skills, with the ability to collaborate effectively in a fast-paced, dynamic environment.
Preferred Qualifications:
-3+ years of dedicated experience in cloud service operations, with expertise in cloud-native architectures microservices.
-Certifications in AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect, equivalent.
-Experience with service mesh technologies (e.g., Istio) observability tools (e.g., Jaeger).
-Familiarity with DevOps culture practices, including agile methodologies continuous improvement frameworks.
-Bonus: Proven experience in developing IT operation maintenance tools using Python, demonstrating the ability to automate complex workflows solve real - world problems.
更新于 2025-12-16
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