【崗位職責】·??????????In the absence of a Manager, conducts shift briefings to ensure hotelactivities operational requirements are known.當經理不在場時，負責人才的監(jiān)督和管理指導，確保部門的正常運行?！??????????Endeavour to resolve all complaints during shift logs all complaintsin log book ffurther follow up.全力解決客人的投訴，并負責將所有投訴進行記錄和跟進解決。·??????????Assist with menu wine list creation.協(xié)助開發(fā)新菜單和酒水單?！??????????Supervise outlet service.監(jiān)督和管理部門服務標準?！????????Adhere to hotel brstandards.堅持酒店的品牌標準?！????????Maintain a high level of product service knowledge inder toexplain sell services facilities to guests.保持高水平的酒店產品和服務知識，以便向客人解釋和介紹相關的服務設施?！????????All Talents may be assigned to other duties in the hotel as whenrequired by business levels.所有人才都要求體現酒店節(jié)能意識并有效地操作節(jié)約成本的程序?！??????????Goodoral written communication skills良好的口頭及書面溝通能力·??????????Min 2-year experience in hotel engineering operation insimilar capacity, preferably with international hotel chain至少2年酒店相關運做經驗，*好具有國際連鎖酒店工作經驗·??????????HotelRestaurant Management graduate酒店管理專業(yè)畢業(yè)·??????????Associatedegree above全日制大專（含）以上學歷·??????????Experiencedin all aspects of restaurants service餐飲服務的各方面豐富經驗